The Greatest Clients

We want to make a confession: We at Claeys Group have been blessed with the greatest clients in the world, or at least that is how we see it. Why do we view our clients in that way?

Our Clients Inspire Us

First of all, we believe our clients are great because they inspire us. They come from all different financial backgrounds: Some have acquired great means, while others struggle financially. They are from all ethnic backgrounds and teach us about differences while reinforcing we are all created in God’s image. They represent a variety of work experience—teachers, doctors, lawyers, plumbers, electricians, military personnel, construction bosses and workers, waiters and waitresses, pilots, IT (computer-related) personnel, factory workers, etc., etc.—all having contributed to our society as a whole.

Some have struggled greatly and have overcome, while others continue to struggle but aren’t giving up. Some have great faith in God, while others are searching for Him. Many have great personal strength, even in the midst of difficult times; they have shown us courage by facing the giants in their lives, whether that giant is cancer they are battling or wayward children or grandchildren or financial challenges. Each one in his or her own way touches us by their stories, whether tragic or joyful. But each one is created in the image of God, unique and special and valuable.

Our Clients Allow Us to Share in Their Lives

We believe our clients are great because they allow us the privilege and gift of participating in their lives. They share with us what they have faced and seen and what they currently face and see. And when, in those times when we have asked if they would allow us to pray for them, not one has turned us down, allowing us to participate in their lives in a very important way and sharing with us a character of humility and dependence on God. Very special indeed!

Our Clients Have Chosen Us

We believe our clients are great because they have graciously chosen us to serve them by representing their insurance needs. Many of them have become our clients because they heard from one or more of our clients that we provide excellent service and save people money on their Medicare or life insurance coverage. Others have heard that we are an independent agency, representing 60 different companies. (They realized that kind of representation provides them with choices; enables them to save money, as we are able to shop their coverage; and provides them with an agent who is able to help them in the future if they decide they want to look at other coverage.)

Yet, others told us they became our clients because of answer to prayer. They asked God for help, and He sent us to them. What a privilege to be seen as an answer to prayer! How could we not see them as great, as a result?!

Our Clients Are Open and Honest with Us

Our clients are also great because they are honest and open with us. We want our clients to tell us what they like, what they don’t like, and what they are looking for. Knowing that information enables us to respond in such a way as to meet their needs in the best way.

Our Clients Encourage Us

Our clients are great because they encourage us. Some thank us by phone or email or in person or by mail for the job we have done in helping them to understand Medicare and their insurance choices, in helping them to choose great coverage, and in helping them to save money. They thank us for being there when they need us, and for returning their calls promptly. Some thank us for listening or for just being patient with them. And many thank us by telling others they need to call us for help. Their expressions of thanks encourage us, as do the times when they simply tell us we have done a great job for them.

Our Clients Pray for Us

And some of our clients even pray for us! Wow! It doesn’t get any better than that!

We Are Privileged to Serve Our Clients

As you can see, there are many reasons why our clients are the greatest clients in the world. We are grateful they have given us the privilege of serving them. So, to those of you we are privileged to serve: Thank you!!


Debby BassDebby Bass
16:04 27 Jan 26
John has been VERY helpful, seeing our needs and suggesting the plan that works for us. Always kind, cheerful, honest,... and gives us his best. A wonderful man to work with on insurance needs.read more
Cynthia HorsleyCynthia Horsley
15:57 27 Jan 26
I can’t say enough good things about John Claeys. He made what could have been a confusing process feel simple and... stress-free. He was honest, responsive, and genuinely cared about finding the right plan for me. It’s rare to find someone so dedicated and trustworthy—highly recommended!Thank you John.read more
suzanne kreklowsuzanne kreklow
21:01 30 Nov 25
If you need some advice deciding on what Medicare supplement is best for you, contact John Claeys. He's tremendously... busy but will find time to help you out. We actually did have a bit of a problem getting together as our schedules just didn't jive but finally had a telephone conversation to set up the new MUCH BETTER supplement. He saved me about $50 per month with better coverage. Try John.read more
barbara wanglerbarbara wangler
12:20 02 Aug 25
John explained all my options for Medicare. He answered all my questions and made me feel confident with the plan I... chose. I have recommended him to several friends. His experience with health care is very knowledgeable. Communication is quick and easy. Responds to emails/texts and phone calls.read more
Elim WellsElim Wells
23:11 30 Jul 25
My wife and I, both in our senior years, were trying to find the right medical insurance that fit our needs and budget.... That's when we found John Claeys through an online search, and we're so grateful we did! John took the time to listen carefully to our concerns, explained all the options in simple, easy-to-understand terms, and guided us through the entire process without any pressure or sales tactics. He was incredibly knowledgeable about plans tailored for seniors, including coverage for prescriptions, doctor visits, and potential hospital stays. Thanks to his expertise, we ended up with a policy that gives us peace of mind and saves us money. John's patience and genuine care made what could have been a stressful experience feel straightforward and reassuring. If you're a senior looking for medical insurance advice, I highly recommend John Claeys—he's a true professional who puts his clients first!Thank you, John!read more
Amy SimsAmy Sims
19:47 30 Jul 25
For anyone that is needing any help with your Insurance needs John Claeys is the person to get in contact with. It was... time for me to sign up for Medicare. I did not have a clue where to start or what to do with all the different options out there. John walked me through each step and help me pick the right coverage. He even came to my job so I did not have to take off. I highly recommend him !!!read more
Clara ScottClara Scott
18:50 26 Jul 25
Mr.Claeys is a very nice, dependable, and intelligent man. He makes sure you understands everything in detail and... answers any and all your questions with so much patience. He really goes above and beyond with his customers. He even checked to make sure my physician’s was in network with the insurance plan I chose. I was very impressed and appreciative to him.Thank you John Claeys!!read more
Karla AndersKarla Anders
00:26 26 Jul 25
John is very professional and concise in presenting information. He takes a sincere interest in the needs of his... clients.read more
Bob KurtzBob Kurtz
15:19 25 Jul 25
david duncandavid duncan
03:46 03 Jul 25
John was very kind and explained everything to me in words that I could understand .i would recommend his service to... anyone seeking insurance.read more
LYNDA SILVERMANLYNDA SILVERMAN
20:00 01 Jul 25
Very easy transition into Medicare. John explains to were you can understand and does all the work for you.
Sabrina HightowerSabrina Hightower
14:06 17 Jun 25
genuine care and compassion for clients . Listens and offers plans suitable for each individual. Thank you
Kevin JeffersKevin Jeffers
21:17 16 Jun 25
John was very prompt in responding to my initial call regarding Medicare and was willing to travel from Tyler to... Longview to meet in person. His knowledge of Medicare and supplemental plans gave me confidence that I have the right coverage and his assistance simplified the signup process.read more
John StuartJohn Stuart
01:19 06 Jun 25
I didn't know how to proceed with my medicare and a supplement so I did a Google search found John he had really good... reviews came out to our house explained everything I needed to know and now my supplement pays the majority of my plan B Medicare very happy we found John as are agentread more
pete damronpete damron
16:53 13 May 25
Since retiring, I have come to regard John Claeys Group insurance services as a trusted authority. John's personal... engagement with clients is exceptional, as evidenced by his prompt responses to questions and his ability to resolve issues with insurance providers and the Medicare system. My wife and I feel confident in his service. I highly recommend him to anyone seeking expert insurance guidance. His professional approach and in-person meetings are distinct advantages.Peter C Damronread more
Linda S RayLinda S Ray
19:18 08 May 25
John was a tremendous help with my process of signing up for Medicare. He was patient with my many questions and even... provided step-by-step instructions and links to what I needed to do to sign up. He basically did all of the research to find the best drug and supplement plans for me, and explained all of it in terms I could understand. At the time I called him, I was feeling pretty overwhelmed by the choices. He quickly responded to my emails and calls and knows Medicare inside out. He made a process I was dreading into no problem at all, and I truly appreciated his assistance and his friendly, gracious honesty. I believe he truly cares about the people he is helping and wants the best for his customers. I highly recommend him for anyone who needs help with the Medicare process. Thank you, John!read more
christine hancockchristine hancock
15:38 07 May 25
John is very professional & helpful in explaining insurance. He works to get a good price & what will benefit you the... most. I would highly recommend his services.Christine Hancockread more
Harry MilnerHarry Milner
19:20 28 Apr 25
John Claey is the consummate professional who knows the insurance business inside and out it seems to me based on my... experience and he's been very helpful in setting up my insurance program for secondary Medicaid assistance. It's my good fortune to be associated with him and will continue to do business in the future. Sincerely Harry Milnerread more
Mitch AndrusMitch Andrus
15:27 28 Apr 25
Karma CrispKarma Crisp
02:10 08 Apr 25
robert gordonrobert gordon
21:14 07 Apr 25
Very happy with Mr. Claeys. He is very helpful and got all of our insurance set up. Would definitely recommend his... services.read more
Sherry McEwanSherry McEwan
16:49 07 Apr 25
Bobby BaileyBobby Bailey
15:57 05 Apr 25
Mr CLAEYS WAS VERY FRINDLY AND VERY HELPFUL
Ashley HinkleAshley Hinkle
02:30 04 Apr 25
John was very pleasant and helpful with us choosing a great plan that fits our needs!! Highly recommend!!!
Dana MortonDana Morton
21:47 03 Apr 25
Knowledgeable and very helpful
Mary GriggsMary Griggs
15:36 03 Apr 25
I thought I could manage signing up for Medicare myself. But it just raised more questions. John Claeys really helped... me negotiate the process and made it painless! I recommend him to all my friends.read more
Paulette LangleyPaulette Langley
13:55 25 Mar 25
Bill AyresBill Ayres
23:53 24 Mar 25
The Claeys Group did an exceptional job in setting my wife and myself up for Medicare program! Thank you very much!
David CurrierDavid Currier
23:15 24 Mar 25
Thank you John Claeys for all the information you gave us about the supplemental Insurance. You are the best. If you... need supplemental Insurance I highly recommend John. He is very professional and is very caring about your needs. He strives to get you the best insurance for your needs and at the lowest cost possible.read more
Deb LewisDeb Lewis
20:20 24 Mar 25
John was very knowledgeable regarding the best insurance for us and setting it all up.
Duane ZookDuane Zook
14:53 15 Mar 25
I was looking for some help and wisdom on making a decision on Medicare and supplemental plans as well as prescription... plans. I called John and he came over and was so very helpful. One of the things I really appreciated was his patience with all of my questions. And I had a lot of them. He is available to me whenever I have a question. Thank you, John. I highly recommend him.Duaneread more
Richard PierceRichard Pierce
14:28 19 Feb 25
Very knowledgeable, very friendly, very helpful. I highly recommend him and his service. EXCELLENT IN EVERY WAY.
Buck LeeBuck Lee
23:20 18 Feb 25
John is very helpful, and knowledgeable about the intricacies of Medicare. Also excellent communication and no sales... pressure. Highly recommend.read more
Kim OdetteKim Odette
23:06 18 Feb 25
John Claeys has been so helpful and knowledgeable when it comes to understanding Medicare, the supplemental plans,... drugs plans and navigating what options are best for your financial situation. I highly recommend John for all your questions and assistance with signing up for Medicare and the associated plans.read more
Mark ChildressMark Childress
21:30 18 Feb 25
If anyone needs help with their medicare or insurance needs John is your man. Anytime I have questions I can call him... and he will answer all of my calls. He takes time to explain to me my questions. Can't go wrong with John.read more
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